Privacy and security
In order to purchase our products or services, it is necessary for you to disclose personal information, including your name, address, email address, phone number, credit card details and other identifying information in order to process orders and provide customer service. If you do not provide personal information when purchasing one of our products or services, we cannot confirm your purchase or fulfil your booking.
We do not revise our clients’ submitted personal information and accept it as thorough and proper. Your personal information is stored in secure operating environments in accordance with applicable laws and regulations.
We are committed to maintaining the integrity and security of your personal information and assure that it will not be transmit to the third parties bearing no relation to the processing of your paid booking.
The site www.balticactivities.eu has SSL security certificate. Using it, information sent between the visitor’s browser and server is encrypted. All payments are made via a user-selected payment system that is why the site allows providing certain personal data (name, phone number, country, etc.) to financial services providers, banks and financial institutions.
When buying through a site www.balticactivities.eu customers connecting to electronic banking and electronic payment systems, provide additional data to the banking system pages (which open in a new browser window) therefore, this information is not available to us.
We communicate your name and contact information you have given us (e.g. name of the hotel from where we are to pick you and where to drop after the tour, your phone number, etc.) to the service provider. We shall not communicate any other personal information. In some cases we may need additional information or personal data about a person seeking to adapt the procedure of the provision of service to the individual person’s needs or to provide better service. Such additional information or data is collected pursuant to a voluntary and fair principles.
We will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then investigate whether the security breach was related to the data transmissions from our website and let you know what steps can be taken and have been taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.
We know that our business will continue to evolve as we introduce new products and as such from time to time our Privacy Policy may be reviewed and revised. We reserve the right to change its Privacy Policy and post the changes on its website. We will only use your personal information in accordance with the Privacy Policy in effect at the time we collected your personal information.
